 Tagkawayan Water District
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FORM A |
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PERFORMANCE TARGETS* |
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LWD NAME: TAGKAWAYAN WATER DISTRICT |
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MFO's AND PERFORMANCE INDICATORS |
FY 2015 ACTUAL ACCOMPLISHMENT |
FY 2016 TARGETS |
RESPONSIBLE OFFICE/ UNITS |
FY 2016 ACTUAL ACCOMPLISHMENT |
ACCOMPLISHMENT RATE |
REMARKS |
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A. Water Facility Service Management |
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2015 Budget: |
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PI 1 (Quantity) access to potable water |
Percentage of barangay with access to potable water against the total number of barangays within the coverage of the LWD |
11 Barangays 11/15 barangays |
12 Barangays 12/15 barangays 74.00% |
Office of the GM/ Engineering Section/Commercial Section |
12 Barangays 80.00% |
100% |
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PI 2 (Quality) reliability of service |
Percentage of household connections receiving 24/7 supply of water |
95% |
95% |
Office of the GM/ Engineering Section/Commercial Section |
95% |
100% |
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PI 3 (Timeliness) Adequacy |
Source capacity of LWD to meet demands for 24/7 supply of water |
100% |
100% |
Office of the GM/ Engineering Section/Commercial Section |
100% |
100% |
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B. Water Distribution Service Management |
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2015 Budget: |
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PI 1 (Quantity) NRW |
Percentage of unbilled water to water production |
18% |
17% |
Office of the GM/ Engineering Section/Finance Section |
17% |
100% |
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PI 2 (Quality) potability |
Average deviation from PNSDW (chlorine residual requirements) from January 1 to December 31. |
0.3 ppm |
0.3 ppm |
Office of the GM/ Engineering Section/Commercial Section |
0.3 ppm |
100% |
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PI 3 (Timeliness) adequacy/reliability of service |
Average response time to restore service when ther are interruptions based on the Citizen's Charter for approval by CSC |
24 hours |
24 hours |
Office of the GM/ Engineering Section/Commercial Section |
24 hours |
100% |
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Support to Operation (STO) |
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2015 Budget: |
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PI 1 |
Staff productivity Index |
Staff Productivity Index The Staff Productivity Index of one (1) position for every one hundred twenty (120) service connections for Categories A to C, shall be strictly in the determination of the total number of positions in an LWD-in PI 3) |
181:1 |
140:1 |
Admin Division/Commercial Section |
191:1 |
100% |
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PI 2 |
Affordability |
Reasonableness/Affordability of water rates to consumers with access connections. Water rate for the 1st cu.m. must not exceed 5% of the average income of LIG. |
5% |
Pp244.oo min.charge LIG=Pp10,128.oo 5%=Pp506.40 |
Office of the GM/Admin. & FinanceSection |
5% Pp244.oo min.charge LIG=Pp10,128.oo 5%=Pp506.40 |
100% |
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PI 3 |
Customer Satisfaction |
Customer Satisfaction Percentage of Customer Complaints acted upon against received complaints |
100% acted upon 2,238 Service Requests and 1,683 Maint.Order |
100% |
Engineering Section/Commercial Section |
100% acted upon 2,494 Service Requests and 1,893 Maint. Order |
100% |
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General Administration and Support Services (GASS) |
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2015 Budget: |
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PI 1 |
Financial viability & sustainability of LWD operations (Collection Ratio, Operating Ratio, Current Ratio) |
Collection Ratio -97.00% Operating ratio - 86.00% Current Ratio 4.91:1 |
Collection Ratio - 75.00% Operating ratio - 75.00% Current Ratio 1.50:1 |
Finance Division |
Collection Ratio - 97.00% Operating ratio - 75.00% Current Ratio 11.58:1 |
100% |
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PI 2 |
a. Compliance with COA reporting requirements in accordance with content and period of submission |
12/12 |
12/12 |
Finance Division |
12/12 |
100% |
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Submission of five reports i.e. Balance Sheet, statement of income & Expenses, Statement of Cash Flows, Statement of Government Equity, Notes to Financial Statement, Report on Ageing of Cash Advance |
Balance Sheet, Income Statement, Cash Flow Statement, Staetement of Government Equity, Notes to FS, Report on Ageing of Cash Advace and Quarterly Reports (ROSA,RUCA, EME, Publicized Projects) |
Balance Sheet, Income Statement, Cash Flow Statement, Staetement of Government Equity, Notes to FS, Report on Ageing of Cash Advace and Quarterly Reports (ROSA,RUCA, EME, Publicized Projects) |
Finance Division |
12/12 |
100% |
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b. Compliance with LWUA reporting requirements in accordance to content and period of submission |
12/12 |
12/12 |
Finance Division |
,12/12 |
100% |
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i.e Monthly Data Sheet, Balance Sheet, Income Statement, Cash Flow Statement, Microbiological/Physical/Chemical/Chlorine residual report, Approved WD budget w/Annual Procurement Plan, Annual Report |
MDS, Balance Sheet, Income Statement, Cash Flow Statement, Microbiological/Physical/Chemical/Chlorine residual report, Approved WD budget w/Annual Procurement Plan, Annual Report |
MDS, Balance Sheet, Income Statement, Cash Flow Statement, Microbiological/Physical/Chemical/Chlorine residual report, Approved WD budget w/Annual Procurement Plan, Annual Report |
Finance Division & Commercial Division |
12/12 |
100% |
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Prepared By: |
Approved by: |
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YOLANDA C. DAGOS |
CIRILO T. FRONDOSO |
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Div. Mgr. C., Admin & Finance |
General Manager |
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